Instructions for Canadian Account Holders

ACTION REQUIRED: Due to Canadian anti-spam regulations, individuals with a Canadian address or email must now opt-in to receive emails from the AOS. We don’t want you to miss out on AOS News, Alerts, and important announcements, so please opt-in.

To do this, take these steps in our new member portal:


1. Request a Password Reset by clicking here. 

2. Using the same email address that received this invitation, enter it into the ‘email address’ field and click RESET PASSWORD.


3. A message will appear indicating that your account already exists. Click the link to finish registering your account.


4. The system will generate a confirmation email. Check your inbox. If the email is not received within a minute, check your spam folder. 

5. Click the link in the email to finish registration and to set your Username and Password.



1. Click “Address Book” under the Account Actions menu on the right side of the User Home page. 


2. Click “Yes, I want to receive emails” in the Manage Canadian Email Preferences Box.  
NOTE: Failure to Opt-In will prohibit you from receiving any notices, alerts or communications from AOS.